Working, Issue, Ethics in the Digital World

The digital world caused major changes in business and in the ways individuals work.

Creation of knowledge workers
- People who create new knowledge or modify existing knowledge
- Mental not physical
- Advanced education
   - College degree
   - Professional certifications – MCSA
- Telecommuting – working from home or other remote location


Ethics in the Digital World
-Ethics
   - A set of principles of right conduct
   - The rules or standards governing the conduct of a person or the members of a profession
-Ethical is not always the same as legal.
-Ethics in the digital world are confusing.
-Legal system has not kept pace with the technology developments.

Major Ethical Issues in the Digital World
- Privacy
   - Identify theft
   - Sale of confidential personal information
- Intellectual Property
   - Old Napster
- Freedom of Speech
- Social Concerns

Ten Commandments of Computer Ethics.
1. Thou Shalt Not Use a Computer To Harm Other People.
2. Thou Shalt Not Interfere With Other People's Computer FIles.
3. Thou Shalt Not Snoop Around In Other People's Computer Files
4. Thou Shalt Not Use A Computer To Steal.
5. Thou Shalt Not Use A Computer To Bear False Witness.
6. Thou Shalt Not Copy Or Use Proprietary Software For Which You Have Not Paid.
7. Thou Shalt Not Use Other People's Computer Resources Without Authorization Or Proper Compensation.
8. Thou Shalt Not Appropriate Other People's Intellectual Output.
9. Thou Shalt Think About The Social Consequences Of The Program You Are Writing Or The System You Are Designing.
10. Thou Shalt Always Use A Computer In Ways That Insure Consideration And Respect For Your Fellow Humans.

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Information Systems in Organizations

An organization is an administrative and functional structure applied to people working toward a specific goal.

Understanding the organizations IT needs means understanding the administrative and functional structure.
- Hierarchical
- Matrix
- Other

Administrative Information Systems
- Transaction Processing Systems (TPS)
- Office Automation Systems (OAS)
- Knowledge Work Systems (KWS)
- Management Information Systems (MIS)
- Decision Support Systems (DSS)
- Executive Information Systems (EIS)
- InterOrganizational Systems (IOS)

Functional Information Systems
- Finance and Accounting Systems
- Marketing and Sales Systems
- Manufacturing and Operations Systems
- Human Resources Management Systems

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Information Systems in Organizations

An organization is an administrative and functional structure applied to people working toward a specific goal.

Understanding the organizations IT needs means understanding the administrative and functional structure.
- Hierarchical
- Matrix
- Other

Administrative Information Systems:
- Transaction Processing Systems (TPS)
- Office Automation Systems (OAS)
- Knowledge Work Systems (KWS)
- Management Information Systems (MIS)
- Decision Support Systems (DSS)
- Executive Information Systems (EIS)
- InterOrganizational Systems (IOS)

Functional Information Systems:
- Finance and Accounting Systems
- Marketing and Sales Systems
- Manufacturing and Operations Systems
- Human Resources Management Systems

The Interaction:

Interaction of Administrative and Functional IS

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Information System

Information System is a set of interrelated information technologies that work together to process, store, collect, and distribute information

Major parts
- Hardware
- Software
- Databases
- Networks

The Value Of Information :
    - Accuracy
    - Timeliness
    - Accessibility
    - Engagement
    - Application
    - Rarity

Data versus Information
- Data – raw facts
    Intel stock price – $32.375
    Temperature – 75° F.
- Information – facts within a given context
    - Intel stock price after the 2-1 stock split yesterday settled at $32.375/share
      now you know the number of shares and their value
    - The temperature at midnight in Times Square, NYC was 75° F –
      NYC winter heat wave still continues

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The 5 Nature of Digital World

The Nature of the Digital World

1. Globalization

- The system of interconnected economies
    - Based on capital markets
    - Characterized by the use of technology
- Presents opportunities for growth
- Requires an understanding of:
    - Local customs
    - Local laws
    - Regulations of foreign countries

2. The digitization of goods

- Change in format of many creative products
    - MP3s
    - DVDs
    - Software
      Download virus protection files automatically to protect your computer
    - Digital documents
      - Newspapers – NY Times
      - Electronic library databases

3. Speed

- Digital availability includes the expectation of rapid availability and delivery
    - Anytime
    - Any place
- Speed of change

4. The merger of products and services

- New ideas at the heart of IT innovations
- Digitalization makes theft much easier
    - Web-site design
    - Digital images
    - Digital content
- Protection of intellectual property
    - Patents
    - Copyrights
      Digital watermarks - Digimarc
- Trademarks
- Trade secrets

5. New markets and pricing

Digital markets have created new businesses
    - Travel
        - Orbitz
        - Expedia
    - Customer-to-customer exchanges and auctions
        - eBay
        - Yahoo auctions
    - Financial
        - Fidelity
        - eTrade

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